Terms of Service

1. Overview

This website is operated by The Crooked Finger Company Limited (“we”, “us”, “our”). Throughout the site, “Services” refers to our online store, website functionality, and any related offerings.

By accessing or using our website and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the website, including without limitation browsers, customers, merchants, and content contributors.

If you do not agree to these Terms, you may not use or access the website.

We may update or change these Terms at any time by posting a revised version on our website. Your continued use of the site constitutes acceptance of the updated Terms.

2. Online Store Terms

By using our Services, you confirm you are at least the age of majority in your location, or that you have given consent for any minor dependents to use the site.

You agree not to use our products or Services for any unlawful or unauthorized purpose, including violating intellectual property laws.

Any breach of these Terms may result in immediate termination of access to the Services.

3. General Conditions

We reserve the right to refuse service to anyone at any time.

You understand that some website content may be transferred unencrypted over networks, and may involve technical adaptations. Payment information is always encrypted.

You agree not to copy, duplicate, resell, or exploit any part of the Service without our written permission.

4. Information Accuracy

We do our best to ensure information provided on the website is accurate and current. However, we do not guarantee that all content is free from errors, complete, or up-to-date. Information is provided for general reference only.

We may update the website at any time without obligation to notify users.

5. Pricing and Modification of Services

Prices and product offerings are subject to change at any time without notice.

We may modify, discontinue, or restrict access to any Services without liability.

6. Products and Availability

Certain items may be available exclusively online and in limited quantities.

We make reasonable efforts to display product images and colours accurately; however, variations may occur depending on device display settings.

We reserve the right to limit the sale of products to certain customers, regions, or jurisdictions, and to limit quantities per order at our discretion.

We do not guarantee that the product quality or expectations will always be met, but your rights under New Zealand law remain protected (see Section 14).

7. Billing & Account Information

We may refuse or cancel orders at our discretion, including where orders appear to be placed by resellers or distributors.

You agree to provide current, accurate, and complete payment and contact information for all purchases.

Further detail on returns and exchanges is available in our Refunds Policy.

8. Third-Party Tools and Links

We may offer or link to third-party tools or websites we do not control.
We are not responsible for the accuracy or content of any third-party services, nor for damages arising from their use.

We encourage you to review third-party terms before engaging in transactions with them.

9. User Content

If you provide comments, suggestions, reviews, or other content, you grant us a royalty-free license to use, edit, publish, and share such content for marketing or operational purposes.

You agree not to submit unlawful, obscene, defamatory, or infringing material.

10. Personal Information

Any personal data submitted through the website is governed by our Privacy Policy.

11. Errors and Omissions

We may correct any website errors, inaccuracies, or omissions — including pricing and availability — without prior notice.

12. Prohibited Uses

You are prohibited from using the website:

for unlawful activities
to violate intellectual property rights
to upload harmful or malicious code
to harass, defame, or discriminate
to collect others’ personal information
to bypass security measures

We may terminate access for any prohibited use.

13. Consumer Rights & Liability Disclaimer

Nothing in these Terms limits your rights under New Zealand’s Consumer Guarantees Act 1993 and Fair Trading Act 1986.

To the maximum extent permitted by law:

We are not liable for indirect, incidental, or consequential losses arising from your use of the Services.
Use of the website is at your own risk and is provided “as is” and “as available”.

14. Indemnification

You agree to indemnify and hold harmless The Crooked Finger Company Limited from any claim or demand arising from your breach of these Terms or unlawful use of the Service.

15. Severability

If any provision of these Terms is found unenforceable, the remainder shall still apply to the fullest extent permitted by law.

16. Termination

These Terms remain effective unless terminated by either party.

We may suspend or terminate your access if you breach any Terms, and you remain responsible for any outstanding payments.

17. Entire Agreement

These Terms, along with any referenced policies (including Privacy Policy and Returns Policy), constitute the full agreement between you and us regarding the Services.

18. Governing Law

These Terms are governed by the laws of New Zealand and subject to the jurisdiction of the New Zealand courts.

19. Changes to Terms

You can review the latest version of the Terms at any time on our website. Continued use after changes constitutes acceptance of the updated Terms.

Contact Information

Questions about the Terms should be sent to us at:
📧 crookedfinger.team@gmail.com
📍 The Crooked Finger Company Limited

21 Kingfisher Grove

Greenhithe

Auckland 0632

New Zealand