Privacy Policy
​
Effective Date: 01st June 2025
The Crooked Finger Company (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and purchase products from us.
​
1. What Information We Collect
We may collect the following personal information when you use our website:
-
Your name
-
Contact details (including email address, phone number, shipping/billing address)
-
Payment information (processed securely via third-party providers)
-
Order history and preferences
-
IP address and device/browser details
-
Website usage data (via cookies and analytics tools)
​
2. How We Use Your Information
We use your information to:
-
Process and fulfill orders
-
Communicate with you about your order or account
-
Improve our website and customer service
-
Send promotional emails (if you’ve opted in)
-
Comply with legal obligations
​
3. Disclosure of Information
We may share your personal information with:
-
Payment gateways and financial service providers
-
Courier and logistics companies for delivery
-
Service providers helping us manage the website or marketing
-
Government or legal authorities, where required by law
We will never sell your personal information to third parties.
​
4. Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access. Data is stored securely on servers and systems compliant with New Zealand data protection laws.
​
5. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
-
Access and request correction of your personal information
-
Withdraw consent for marketing at any time
-
Lodge a complaint with the Office of the Privacy Commissioner if you believe your rights have been breached
To exercise your rights, contact us address shown below.
​
6. Cookies
We use cookies to improve user experience, track website usage, and personalize content. You can modify your browser settings to disable cookies, but some features of the site may not function properly.
​
7. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices or content of those sites.
​
8. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
​
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
The Crooked Finger Company
a: 21 Kingfisher Grove
Auckland, New Zealand