top of page

Shipping Policy

Handling

We ship orders every business day, except during noted closures.

Shipping

Our shipping is handled by NZ Post and is subject to the following:

​

  • Allow 1-2 days for your order to ship, and 2-4 days to be delivered

  • All deliveries require a signature (except rural)

  • We currently only deliver to New Zealand addresses

​

Please ensure that you have correctly entered your name and address at the time of purchase. We are unable to change the address once your item has been fulfilled.

 

The Crooked Finger Company cannot take responsibility for any missing items that have been incorrectly addressed by the customer.

 

If your order has not arrived within 6 working days in New Zealand (not including public holidays) please phone your local New Zealand Post outlet or track your order online here. You will need the tracking number from your tracking email. If they are unable to locate your order, please email us at crookedfinger.team@gmail.com.

bottom of page